Privacy Policy

Who we are

This Privacy Policy explains how Omega Marine (a trading name of Omega Sustainability Ltd, Company no. 15736534, registered in England & Wales) collects, uses, and protects your personal information when you visit our website https://omega-marine.uk or interact with our products and services.

Comments

Omega Marine Ltd provides marine products and consultancy services. Our website address is: https://omega-marine.uk.

What Personal Data We Collect

We may collect and process the following information:

Contact information: name, email address, phone number.
Order information: billing and shipping address, product/service purchased, payment details (processed securely by third-party providers, not stored by us).
Technical information: IP address, browser type, operating system, and cookies (see below).
Communications: messages sent via our contact form or email.
Comments: if you leave comments, we collect the data shown in the comments form, your IP address, and browser user agent string for spam detection.

Cookies

Our website uses cookies to improve your experience. For example:

To remember your login or form entries.
To analyse site performance via analytics tools.
To enable secure transactions (if purchasing).

You can adjust cookie settings in your browser. Disabling cookies may affect site functionality.

Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, articles). Embedded content behaves as if you visited the originating site, which may collect data and use tracking cookies.

How We Use Your Data

We use personal information to:

Process and fulfil orders.
Provide consultancy services.
Respond to enquiries and customer support requests.
Maintain site security and prevent fraud.
Comply with legal and tax obligations.

Who we share your data with

Payment providers: such as PayPal, Stripe, or your bank, to process transactions.
Couriers / shipping companies: for delivery of products.
Spam/analytics services: such as Akismet or Google Analytics.
We do not sell or rent your data to third parties.

How long we retain your data

Orders: order details are retained for a minimum of 6 years to comply with tax and accounting laws.
Comments: retained indefinitely, unless deleted by you.
User accounts (if applicable): retained until you request deletion.

Your Rights

Under UK GDPR, you have the right to:

Request a copy of the personal data we hold about you.
Request correction or deletion of your data (except where we must keep it for legal reasons).
Object to or restrict our processing of your data.
Withdraw consent for marketing at any time.

Requests can be made by contacting us at: [email protected].

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Data may also be processed by service providers outside the UK/EEA but always with appropriate safeguards.

Security of Your Data

We take reasonable measures to protect your information, including secure connections (SSL) and limited access to data.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

Omega Marine is a trading name of Omega Sustainability Ltd (Company no. 15736534).

For any questions about this Privacy Policy, or to make a data request, please contact us